Welcome to my return flight on KLM's Boeing 777-300ER ride!
* Airliners.net photos are credited to the respective photographers.
Flight route: DPS-SIN
Miles: 1037
I was hoping for PH-BVD (The Skyteam livery aircraft), but was short of one letter! At least, it was a new registration for me.
Flight details
Carrier: KLM
Flight number: 836
Date: 14th Sept 2011
Routing: DPS-SIN
Seat number: 2A (World Business)
Aircraft type: Boeing 777-306ER
First time on this aircraft, PH-BVC
My 6th ride on the Boeing 777-300ER, the 4th airline of this aircraft type.
Engines: GE90-115B
Date delivered: 28th May 2005
Configuration: C35 Y393
Line number: 787
Registration: PH-BVC (Nationaal Park Sian Ka'an)
Flight Duration: 2 hrs 10 mins
Scheduled departure time: 2040
Actual departure time: 2036
Scheduled arrival time: 2300
Actual arrival time: 2250
FL: 350
Load factor for C class: 30%
Departure gate: 7
Arrival gate: C1 (Terminal 1)
Departure runway used: 09
Arrival runway used: 20R
For my part 1, click here
Before the flight
Checking out the lounge in DPS, nothing much to shout about. Some decent local food for my stomach and off to the gate I went. Free WiFi was available and at that time you had to ask for the password.
The service in the lounge was pretty bad. Unfriendly and stuck-up staff were watching you, no smile and didn't bother to clear my plates. I had stacks of empty plates on my table and had to move to another table. Even so, they didn't bother to clear them.
The food was alright. I like mini sandwiches, as they were quite tasty. The hot fried rice wasn't too bad.
My ride: PH-BVC
Entering the cabin, I met the same crew that served me on my previous flight and they were surprised I was in J class this time.
J class cabin
Some photos of Business Class taken during the flight
This was my seat 2A. I wanted seat 1A but the check-in staff requested me to move to another seat to allow an elderly passenger take that seat. I obliged to that without issue.
Enjoying a glass of champagne and a warm bowl of nuts.
It was nice to be in a different class.
What was served on board?
Champaign and water with a bowl of nuts
Orange Juice
Amenity kit, headset and menu
In-flight meal
What I like about flying on this airline's Business Class is that every passenger gets a Dutch House.
This is mine
Conclusion
For the price I paid for this whole package, $460 for Economy comfort and Business class, it is worth every cent. The service may not be at the same level as the Asian Airlines, but at least they were professional, However, I don't like the 3-4-3 configuration on this KLM 777-300ER, if I am flying long haul to AMS, I will choose the 772ER with the 3-3-3 seating configuration! Overall, I enjoy this experience with KLM and will have no hesitation in flying with them again.
My rating:
On ground service: 7/10
DPS Airport experience: 6/10
In-flight service: 6/10
In-flight meal: 8/10
IFE system: 6/10
Aircraft condition: 10/10
Cleanliness: 10/10
Punctuality: 10/10
Seat comfort: 8/10
Overall rating: 71/100
Click here for part 1 (Economy Class)
Thank you for reading my trip report.
Cheers,
Charles
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